Dossier
Customer Support AI Bot
Coverage of Customer Support AI Bot in the Nexus archive.
- Airbnb says AI now writes 60% of its new code
Airbnb's AI system now writes 60% of its new code and its customer support AI bot handles 40% of issues without human intervention. This increased use of AI is expected to improve efficiency and reduce costs. The implementation of AI in code writing and customer support is a significant development for the company.