Dossier
Consumers' Checkbook
Coverage of Consumers' Checkbook in the Nexus archive.
- Shopper stuck with shattered TV after missing Best Buy's 15-day return deadline
Michael Saylor received a shattered TV from Best Buy but missed the 15-day return window, leaving him unable to refund the damaged item. Best Buy's policy allows 15 days for most electronics returns, though rewards members get 60 days. Retailers like Apple also enforce short return windows, complicating refunds for defective electronics.