Dossier
Chipotle Mexican Grill
Coverage of Chipotle Mexican Grill in the Nexus archive.
- New menu item could be coming to Chipotle after the chain wraps testing
Chipotle is testing a new crispy chicken menu item in select restaurants. The company will evaluate guest and operational feedback to decide on a broader rollout as part of its stage-gate process.
- Chipotle tests $2.50 'happy hour' deal at select locations in bid to win back customers
Chipotle is testing a $2.50 'happy hour' deal at select locations to attract customers back to its restaurants. The limited-time offer aims to boost sales and improve customer engagement.
- Chipotle boss tells customers complaining about shrinking burrito bowls to use three simple words
Chipotle's boss responded to customer complaints about shrinking burrito bowls. The boss suggested customers use three simple words to address their concerns. The response is likely a lighthearted way to deal with criticism.