Dossier
Cash App Card
Coverage of Cash App Card in the Nexus archive.
- Cash App agrees to $45 million settlement over shoddy account security and customer service
Cash App, operated by Block, Inc., agreed to a $45 million settlement with 46 state attorneys general over inadequate account security, deceptive marketing of FDIC insurance, and promotions that facilitated fraud. The states alleged the company delayed implementing customer support until 2021, allowed fake help lines to proliferate, and misled users about safety features.