Better Business Bureau
Coverage of Better Business Bureau in the Nexus archive.
- How caregivers can be line of defense against scammers targeting kupuna
Hawaii seniors lost approximately $1.75 million to scams over the past two years. The Better Business Bureau urges caregivers to monitor financial statements to protect elderly relatives from exploitation.
- 5 ON YOUR SIDE: Is travel insurance worth it?
Consumer Reports advises travelers to carefully review travel insurance policies before purchasing, highlighting coverage for trip disruptions like illness, disasters, and delays. Mandy Trahan’s experience in Puerto Vallarta during a cartel-related lockdown underscores the importance of understanding policy limits, especially for extended stays or medical emergencies abroad.
- BBB warns of online casino platform claiming ties to Virginia
The Better Business Bureau warns Crown Coins Casino, an online platform, is deceiving players by withholding winnings. The pay-to-play casino requires users to purchase coins for games, and 348 complaints have been filed.
- ‘Don’t get suckered like I did’: I paid $185 to the wrong passport website. Can I get my money back?
A person paid $185 to an incorrect passport website and is seeking a refund by filing a complaint with the Better Business Bureau.
- 'It's a scheme': BBB warns hundreds of people lost thousands playing online casino game
The Better Business Bureau warns that Crown Coins Casino, an online casino platform claiming ties to Virginia, is causing players to experience significant financial losses when attempting to redeem their prizes. Hundreds of people have reportedly lost thousands of dollars through the platform.
- More complaints surface against Routes Car Rental
A Canadian tourist reported a negative experience with Routes Car Rental in Commerce City, citing unexpected fees, limited mileage restrictions, and a problematic rental vehicle. Denver7 Investigates secured a full refund for the tourist, Paul Kirchner, following complaints about surprise charges and vehicle issues. The Better Business Bureau has given Routes an F rating due to recurring complaints about customer service, billing, and refunds.
- San Francisco sues booking sites over scam hotel rooms
San Francisco sued GuestReservations.com and BookOnline.com for deceptive practices, alleging they mimic hotel websites to overcharge travelers and refuse refunds. The lawsuit also names Booking Holdings as a defendant, accusing it of facilitating transactions while profiting from deceptive third-party bookings.
- Hawaii consumers warned to vet appliance repair companies
Hawaii consumers were advised by the Better Business Bureau to research appliance repair companies before hiring them following numerous reports of unresolved issues.
- Quick Tip: Job scams exploding
A Better Business Bureau study found reports of employment scams doubled in 2025. ABC7 I-Team issued a quick tip warning about the rise in job scams.
- BBB warns fake remote job offers are on the rise
The Better Business Bureau (BBB) warns that fake remote job offers are increasing, with scammers targeting job seekers by mimicking legitimate opportunities. Tactics include task-based jobs requiring online engagement for fake earnings and reshipping scams, alongside theft of personal financial information. BBB advises verifying jobs through official company websites and avoiding offers that seem too good to be true.
- BBB warns fake remote job offers are on the rise
The Better Business Bureau (BBB) warns that fake remote job offers are increasing, with scammers targeting job seekers through tactics like task-based jobs and reshipping scams. BBB spokesperson Josh Planos highlights that these scams often collect personal information and mimic legitimate opportunities, urging job seekers to verify offers through official company websites and avoid suspicious requests.
- BBB warns fake remote job offers are on the rise
The Better Business Bureau (BBB) warns that fake remote job offers are increasing, with scammers targeting job seekers through tactics like task-based jobs requiring online engagement and stealing personal information. BBB recommends verifying job listings through official websites and avoiding suspicious offers.
- Fair quote or ripoff? How to get the best price on a big job
The article discusses tools like QuoteScore, an AI-powered platform that helps consumers evaluate the fairness of quotes for home improvement or moving services by comparing them to similar local jobs. It highlights hidden costs in quotes, the importance of getting multiple bids, and resources like the Better Business Bureau (BBB) to verify fair pricing. A couple’s experience with a doubled final bill underscores the risks of low initial estimates.
- A side gig as a summer job? The BBB has got all the details
The article discusses the increasing trend of people taking on side gigs for extra income due to difficulties in securing summer jobs. It highlights the Better Business Bureau (BBB) as a resource for information on this topic.
- BBB warns sports bettors about unlicensed sportsbooks and online gambling scams
The Better Business Bureau (BBB) warns consumers about unlicensed sportsbooks and online gambling scams, citing nearly 200 scam reports and over 10,000 complaints from 2022 to mid-2025. Issues include fake websites, unclear terms, and difficulty retrieving funds, with red flags like cryptocurrency payment demands and overseas business locations.
- BBB warns sports bettors about unlicensed sportsbooks and online gambling scams
The Better Business Bureau (BBB) warns consumers about unlicensed sportsbooks and online gambling scams, citing nearly 200 scam reports and over 10,000 complaints from 2022 to mid-2025. Issues include fake websites, unclear terms, and difficulties reclaiming funds, with red flags like cryptocurrency payment demands and overseas business locations. The BBB advises verifying licenses, checking state gambling laws, and scrutinizing terms before betting.
- BBB warns sports bettors about unlicensed sportsbooks and online gambling scams
The Better Business Bureau (BBB) warns sports bettors about unlicensed sportsbooks and online gambling scams, citing nearly 200 scam reports and over 10,000 complaints from 2022 to mid-2025. Issues include fake websites, unclear terms, and difficulty retrieving funds, with BBB highlighting red flags like cryptocurrency payment demands and overseas business locations.
- ‘We need to stop this’: Homeowner says person forged papers, stole her share of home
Tammy Legette is seeking legislative reform after a relative fraudulently altered a property deed to claim sole ownership of her late grandfather's home in Charlotte. The relative was cited for illegal notarization and pleaded guilty, but Legette faces ongoing challenges in clearing the title. She advocates for two bills to require government ID for deed recordings and streamline title disputes.
- BBB warns consumers to research movers before hiring
The Better Business Bureau (BBB) advises consumers to verify moving company credentials, obtain written agreements, and document belongings before hiring movers. BBB highlights risks like 'fly-by-night' companies using unmarked trucks and emphasizes the importance of DOT numbers for interstate moves and detailed inventory tracking.
- BBB warns consumers to research movers before hiring
The Better Business Bureau (BBB) advises consumers to verify moving company credentials, obtain written agreements, and document belongings before hiring movers. BBB highlights red flags like unmarked trucks and lack of contracts, emphasizing the importance of detailed inventories and professional mover practices such as uniforms and background checks.
- BBB warns consumers to research movers before hiring
The Better Business Bureau (BBB) advises consumers to verify moving company credentials, obtain written agreements, and document belongings before hiring movers. BBB highlights the importance of checking DOT numbers for interstate moves, avoiding unmarked rental trucks, and keeping detailed inventories to prevent disputes.
- Watch out for “high paying, low effort” Amazon job texts
Job scammers are using SMS and messaging platforms to impersonate Amazon recruiters, offering fake high-paying remote roles with promises of $250–$500 daily for minimal work. The scams, often attributed to a 'Sophia' from Amazon’s recruiting department, direct victims to non-Amazon contact details and exploit 'task scam' tactics to extract money or personal data.
- Job scams are getting more sophisticated, and they’re costing Americans millions
Job scams are becoming more sophisticated with AI-driven tactics, leading to millions in losses for Americans. Mary Ann Morrison encountered a realistic scam from a fake University of Arkansas recruiter, highlighting the challenges of distinguishing legitimate opportunities. Reports of employment scams increased significantly, with losses rising from $90 million to $501 million between 2020 and 2024.
- Colorado Springs hail victims warned about contractor scams
Large hail in Colorado Springs prompted homeowners to assess damage, but experts warned about uninvited contractor scams. Homeowner James Moreno shared his 2018 experience with a contractor who failed to secure proper permits and later went out of business.
- Scammers using AI to make fake moving companies look more convincing | How to protect yourself
Scammers are using AI to create more convincing fake moving companies, as warned by the Better Business Bureau. This is particularly concerning during the summer, a peak time for relocations.
- 'It's a scam': Truck dealer claiming to be in Richmond isn't legit, BBB says
Richmond Plaza Truck, an online seller of semi-trucks, pickups, and vans, is not legitimate according to the Better Business Bureau (BBB). The BBB warns against the company, which claims to be based in Richmond.
- Congress tees up No FAKES Act, aiming at AI-generated deepfakes
The Senate Judiciary Committee approved the NO FAKES Act, a bill aiming to prevent unauthorized AI-generated deepfakes of artists, performers, and public figures. The legislation would grant individuals exclusive rights to their digital AI replicas and allow legal action against unauthorized use, though concerns about free speech implications persist.
- How to spot phony websites before buying cars or equipment online
The Better Business Bureau (BBB) warns consumers about fake websites selling high-value items like classic cars, RVs, and heavy equipment. Scammers create imitation sites with fake testimonials and realistic images, urging buyers to verify businesses through external sources and avoid wire transfers.
- How to spot phony websites before buying cars or equipment online
The Better Business Bureau warns consumers about fake websites selling high-value items like classic cars, RVs, and heavy equipment. Scammers create convincing sites with fake testimonials and stolen images, and victims are advised to verify business details and avoid wire transfers.
- How to spot phony websites before buying cars or equipment online
The Better Business Bureau (BBB) warns consumers about fake websites selling high-value items like classic cars, RVs, and heavy equipment. Red flags include fake testimonials, low prices, and stolen images. The BBB advises verifying businesses through BBB.org, avoiding wire transfers, and reporting scams to the BBB Scam Tracker and FBI’s Internet Crime Complaint Center.