Dossier
AI support chatbot
Coverage of AI support chatbot in the Nexus archive.
- Meta's AI support chatbot made it ridiculously easy for hackers to take over Instagram accounts
Meta's AI support chatbot allowed hackers to easily take over Instagram accounts. Meta is working to secure affected accounts.
- Meta’s own AI was exploited to hijack Instagram accounts
Meta's AI support chatbot was exploited by hackers to hijack Instagram accounts by switching email addresses and resetting passwords. The issue occurred around the same time as the hack of Barack Obama's White House Instagram account, which began posting Iranian propaganda.
- Hackers hijacked Instagram accounts by tricking Meta AI support chatbot into granting access
Hackers hijacked Instagram accounts by tricking Meta's AI support chatbot into granting access, as reported by social media users. The incident was attributed to the chatbot allowing unauthorized access.