Dossier
311 hotline
Coverage of 311 hotline in the Nexus archive.
- Chicagoans made a record-breaking amount of calls to 311 about last week's severe weather
Chicagoans filed over 20,000 weather-related complaints with the 311 hotline from June 10 to June 17, driven by downed trees, power outages, and flooding. The storms caused road closures and required city crews to prioritize clearing blocked streets, with 450 roads initially blocked.