EY is creating a 'value realization' office to make sure its AI spending pays off

EY has established an "AI Value Realization Office" to govern its AI strategy and centralize spending, aiming to ensure the technology delivers measurable business impact. This new office will monitor usage across various departments like IT, finance, sales, HR, and operations, recognizing that potential value often spans multiple functions rather than remaining departmental silos. The firm states this centralized approach is critical for maximizing return on investment from AI initiatives.