Glenn Fogel runs the world’s largest online travel business. He still personally reads customer complaints because ‘you gotta get that sh*t right’

International tourist numbers grew by 2% in Q1 2026, while Europe saw a 4% increase. Booking Holdings reported strong second-quarter results, beating Wall Street expectations with $7.4bn in revenues. CEO Glenn Fogel stated that the future of the travel industry will focus on using technology and AI to make planning and experiencing the world easier for everyone.