SCIENCEFORTUNE
Why a friendlier robot loses your trust faster when It messes up
A study found that expressive humanoid robots, like Pepper, cause people to lose trust faster when they make errors. Oxytocin levels rose in participants during robot errors, correlating with decreased trust and influence. Expressive robots triggered heightened brain activity in regions linked to social reasoning and uncertainty.
Mentioned
Related Signal
Adjacent reporting
- Schmoozebots: study finds flattery will get AI everywhere
- Making AI chatbots friendly leads to mistakes and support of conspiracy theories
- People Are More Willing to Lie to AI Than Humans, Study Finds
- The Download: AI hacking beyond Mythos, and chatbots’ impact on our brains
- Over-reliance on chatbots can diminish critical-thinking skills, study finds
- AI 'Amplification Spiral' May Be Causing Delusions Among Users, Study Suggests