AI Is Being Used to Boost Medicaid Enrollment, but Not Without Concerns

Kern Family Health Care in California uses an AI program named Angelica to assist Medi-Cal patients with enrollment renewals, reducing costs compared to hiring 40 full-time workers. The program, part of efforts to adapt to new Medicaid rules under the One Big Beautiful Bill Act signed by President Donald Trump, facilitates multilingual outreach and appointment scheduling for 387,000 members.