TECHNOLOGYAug 1 · 20:20 UTCTHE HILLAndrew Dorn

Customer service emerges as an early test of AI’s impact on jobs

Customer service is emerging as an early test of AI's impact on jobs. The first signs of AI's impact on white-collar jobs are appearing in customer service.

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AItopiccustomer servicetopicwhite-collar jobstopic

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