Amazon account permanently closed minutes after redeeming an Eneba gift card ($100 from seller "Smart Solutions"). Am I

A user's Amazon account was permanently closed minutes after redeeming a $100 gift card purchased from Eneba's seller 'Smart Solutions'. Eneba refuses to refund the payment, requiring proof from Amazon that the gift card caused the ban, which Amazon does not provide. The user paid via Binance, making traditional chargebacks unavailable.