BUSINESSBUSINESS INSIDER
Uber lays off 10% of customer service workers and calls others back to working in the office, citing AI
Uber is laying off 10% of its community operations team and requiring remote workers to return to offices three days a week, citing AI as a reason. The company joins others like Block, IBM, and Snap in cutting jobs under AI-related restructuring.
Mentioned
Related Signal
Adjacent reporting
- Uber to cut 23% of jobs in HR
- Uber slashes people division by nearly a quarter. CEO says 'changes are necessary'
- Uber capping internal use of AI coding software after blowing through budget
- Uber caps employee AI spending after blowing through budget in four months
- High pay, chaotic scheduling: What it's like working for Uber's AI training arm