AI ops tools will create console sprawl and break IT more often: Gartner

Gartner predicts that by 2030, 25% of IT infrastructure and operations tasks will be handled by AI, despite AI complicating environments and increasing outages. The firm warns of 'console sprawl' and more specialized tools in the near term, with 40% of organizations using AI in IT operations facing critical service disruptions by 2028. Generative AI and CloudOps technologies are highlighted as key drivers of this transformation.