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The Nexus
SECURITYJul 16 · 06:27 UTCTHE REGISTER

Tech support scam caused massive data breach at Australian airline Qantas

A tech support scam caused a 2025 data breach at Qantas, exposing 5.7 million customer records. Australia’s Privacy Commissioner found Qantas did not breach privacy obligations, citing measures like employee training, CRM audits, and role-based access controls that met Australian Privacy Principles.

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Mentioned
QantasorganizationAustralian Privacy CommissionerorganizationCarly KindpersonTech support scamtopicsocial engineering attacktopicAustralian Privacy PrinciplestopicCRM systemtopicvishing attacktopic
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