BUSINESSNY POST
US snubbed in global ranking for friendliest customer service — but NYC eked out top 5 in stateside list
The US was not ranked highest in global customer service friendliness, but New York City secured a top 5 position in a domestic customer service ranking. The article notes NYC is not 'king of the hill' in customer service.
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Adjacent reporting
- World’s best airlines named — and just 1 US carrier made global ranking
- Boston ranked top US city for foreign companies in Nikkei-FT survey
- Delta snubbed as a surprising carrier named US airline with the best customer service - 'they make every step of the journey feel easier'
- Hong Kong ranks No 2 in global competitiveness with best showing in 7 years