BUSINESSFORTUNE
Twilio CFO on the turnaround that won back Wall Street
Twilio's CFO Aidan Viggiano attributes the company's turnaround to a multi-year strategy overhaul focused on discipline, cost reductions, and AI integration. The company restructured its operations, cut 40% of its workforce, and integrated its 2021 acquisition of Segment to build an AI-powered customer engagement platform, winning back Wall Street confidence.
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