Loveholidays is accused of 'catfishing' customers as the online travel agent receives a string of complaints over mouldy accommodation, lost bookings and a hotel that turned out to be a care home

Loveholidays, an online travel agent, is accused of 'catfishing' customers due to complaints about mouldy accommodations, lost bookings, and a hotel that turned out to be a care home. The company faces multiple allegations of misleading customers with poor-quality or misrepresented properties.