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The Nexus
HEALTHApr 14 · 20:30 UTCARS TECHNICABeth Mole

Americans ask AI for health care. Hospitals think the answer is more chatbots.

Americans are increasingly using Large Language Models for health advice, prompting hospitals to deploy branded chatbots to redirect users to their services. Concerns arise over the underperforming U.S. healthcare system, with executives framing chatbots as safer and more equitable alternatives. Allon Bloch, CEO of K Health, highlights an inflection point in healthcare driven by rising patient demand for AI tools.

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